FAQs
At Egg Donor & Surrogate Solutions, 91% of our Intended Parents retrieve 14 or more eggs. After PGT-A testing, our families have an average of 6 normal embryos. Learn more here.
Schedule a free consultation here with our matching team to review the process, fees, and help you start the search for your donor.
We are diligent to keep our database current and up to date. If you see her, you can be assured we have spoken to her in the last 4-6 months and her profile is up to date based on that most recent contact. Due to the possibility of life changes, we will confirm your selected donors’ availability before "matching."
Please reach out to our matching team with the specific information you would like us to gather. We can request additional photos, a video (if she is comfortable with it), or provide clarity on a question she answered.
You can request a 3-day hold so you can process your decision without the fear of someone else selecting her. Please email Match@CreateAHappyFamily.com. This request must be made via email and please include the donor number and specify that you are requesting a 3-day hold. You will receive an email confirmation in return.
Please reach out to the matching team and we will be happy to assist by providing recommendations of quality egg donors that could be a great fit for your family.
No, cycles are not anonymous. Due to facial recognition technology and readily accessible DNA testing, anonymous donation is no longer achievable, and we aim to dispel that misconception.
As an agency, we typically facilitate Unidentified Egg Donor Cycles (contact or identifying information is not exchanged). However, it is becoming increasingly common that future contact with the donor is requested by Intended Parents and/or the Donor Conceived Child for questions and medical information. Because of this, we require each Direct Egg Donor Agreement to include registration on DCPData, the Donor Sibling Registry, or similar program as an acceptable way to communicate in the future although we do not require parties to sign up at a particular point.
In response to feedback from past Intended Parents and industry professionals, we launched our Known/Identified Egg Donor Program in 2023 to promote transparency and support the future Donor Conceived Child.
To learn more about the different types of egg donation cycles we facilitate, watch this short video or visit our website here.
An unidentified cycle with "ID Release" designation requires an Egg Donor to be willing to share their name, basic contact information, and updated medical history, if requested, to a donor-conceived child at the age of 18. The request for ID Release will be outlined in your Egg Donor Agency Agreement.
*Please note as of January 2025, if you are completing an egg donor cycle where the primary clinic is located in the state of Colorado, there will be mandatory ID Release for that cycle. Click here to review Colorado’s Intended Parent Education documents.
In an Identified/Known Cycle, Egg Donor & Surrogate Solutions will release the intended parent’s and the egg donor’s full legal names after the Donor Preliminary Medical Screening as well as complete a joint session with a licensed mental health professional via an online platform. Upon a live birth, agreed-upon contact information will be released to each party, the donor’s DOB will be released, and all parties will be encouraged to sign up for DCPData, the Donor Sibling Registry, or a similar program.
In an Unidentified Cycle, Egg Donor & Surrogate Solutions will not release contact information, but DCPData, the Donor Sibling Registry, or a similar program is still required to be included as an acceptable form of communication in your contract.
To learn more about the different types of egg donation cycles we facilitate, watch this short video.
Over 80% of our donors are willing to travel to you and approximately 50% of the cycles we facilitate involve a traveling donor. It is an investment financially, but our team is very experienced and will work with your clinic and the donor to make it happen. It’s a seamless process. We coordinate, so you don’t have to worry!
SeedTrust is an independent and neutral third-party escrow company that specializes in surrogacy and egg donor escrow services. Escrow companies hold the funds, manage all payments, and help keep account of all the financial aspects of the journey.
Using a third party to manage your escrow account protects the money, makes managing the money and payments easy, and reduces financial stress until the egg donation journey is complete. Intended Parents and their donors benefit from SeedTrust's meticulous record keeping, open communication, and full transparency with their 24/7 online systems and notifications throughout the egg donation process.
A professional egg donor escrow company like SeedTrust protects your funds against loss, misuse, or corruption. SeedTrust client funds are fully insured with a $40 million bond, and escrow funds are secured by a $2 million general liability policy, a $1 million Errors & Omissions policy, and a $1 million Cyber Incident Protection policy. In addition, all client funds are held in an attorney-managed trust account to reduce risk further, given the oversite.
To hear from President and CEO of SeedTrust, Adam Winder, listen to this episode of our Me, You, & Who?! Podcast.
Please note: While SeedTrust is our recommended escrow provider, Intended Parents are not required to use their services. However, a third-party escrow company must be utilized for the egg donor cycle, and it must be approved by Egg Donor & Surrogate Solutions before the cycle begins.
Cycles typically range from 20K-30K. The total fee is dependent upon if your donor is a first-time donor or proven donor, and if the donor is local or will need to travel to your fertility clinic. We are open and transparent with our fees and are happy to provide a detailed fee estimate for a specific donor before an official match.
Read more about our Egg Donor Program Fees here.
Please note: This does not include the fees you will pay to your fertility clinic and/or for your donor's medications.
We understand this process is a financial investment and have had previous clients utilize Prosper Healthcare Lending & Future Family as a financing option. Please note: Egg Donor & Surrogate Solutions is not affiliated with or endorsed by either of these companies.
Alternatively, some clients have utilized a relationship with a bank or credit union to secure a loan and others have made the decision to re-finance their homes to access equity to fund their family building.
We also encourage you to inquire with your fertility clinic regarding financial partnerships.
We encourage you to still reach out to our office. We can usually give you a rough estimate of when her current cycle should be completed. You can always match with a donor while she is in cycle to ensure you have secured her for the next cycle. Of course, if something comes up and she chooses not to donate, or your clinic does not approve her after her cycle is complete, you are not obligated to move forward with her. Your deposit is transferable or refundable.
- Please email us at Match@CreateAHappyFamily.com. Please include the donor number and your clinic name and specify that you would like to move forward with this specific donor.
- The matching team will confirm next steps, provide records to your clinic (if applicable) and guide you through the reservation process.
- From there, we will introduce you to your knowledgeable and caring Coordinator who will guide and support you through each step of the process.
Our matching team will send all parties an agency agreement to complete. Once all paperwork is signed and funding is received, we will send the donor for an AMH at no cost to you. The AMH results will be sent to your clinic to schedule the donor’s initial visit where your physician will medically screen your donor. If at any point in the process your donor is not able to move forward due to a medical reason, your deposit is transferable or refundable.
For a detailed visual of the Egg Donor Process, click here.
Yes, we want you 100% comfortable with your donor choice. We are happy to send previous cycle records and/or the profile at no cost for your clinic to review and give you their opinion prior to an official match.
We offer the option to meet your donor via a Zoom call after you have completed our agency agreement and your initial funds have been received. This call typically lasts 15 minutes and gives you the opportunity to learn more about your donor, including her background and reasons for choosing to donate. You can select this option under our Unidentified Program; however, we ask that you do not share names or other personal contact information.
We are an added resource through this egg donor process.
- Your clinic and physician will make all decisions regarding necessary testing and screening for your donor and also write specific orders for those appointments.
- Your clinic and physician will order all medications, determine the calendar of her stimulation, and plan and manage the medication protocol including dosages.
- Your clinic and physician will control all aspects of the retrieval process, fertilization, genetic testing on the embryos (if applicable), and transfer plans.
At ED&SS, our role is to guide and support you and your donor to provide a fulfilling experience. We will provide clear education on all aspects of the process, problem solve when needed, ensure everyone is receiving information and communication, and provide any support resources needed. We will hold your donor accountable and on schedule, follow up with all parties to maintain continuous movement through the appropriate stages, facilitate the psychological assessment & genetic consultation, locate and manage monitoring appointments, manage all travel and cycle coordination, facilitate legal contracts, purchase insurance for your donor, and simply do everything in our power to make this experience rewarding for you and your egg donor.
From match to retrieval, the process typically takes about 4-5 months, depending on your clinic's schedule. This timeline allows for the donor's testing and screening, completion of legal contracts, and the medication regimen required to prepare for the egg retrieval procedure.
If you will also be using a surrogate to build your family, the first step is to choose your egg donor and create embryos so that there are no delays once you have secured a surrogate. Our Surrogacy Program requires intended parents to have embryos in order to be matched with a surrogate and many other agencies prefer that as well. You are, however, absolutely able to begin the surrogacy application process with us at this time. You will just not be able to be matched until you have created your embryo(s).
- Our database is a unique experience, not a standard template. You can add favorites and customize your donor searching experience. Our donor profiles are extremely detailed and 30% have personalized videos.
- Our agency only requires a small deposit once you are matched with your selected egg donor. We do not take our full agency upfront and we do not take an agency fee to view our database or send records to your clinic.
- Your Deposit is 100% refundable or transferable if your selected donor does not pass medical or psychological screening.
- Worst case scenario, if your multiple transfers do not result in a pregnancy, our agency will facilitate a 2nd cycle for you for FREE. No agency fee will be required.
- As a fresh donor agency, you will receive ALL eggs from your donor's retrieval and not be forced to split or batch them.
- You will be assigned a specific coordinator and point of contact at our agency that will proactively manage the details of your journey, so you are never left with unanswered questions or never unsure of the next steps.
- We have over 12 years of experience, education, and hard work to make your journey successful and as stress free as possible.